Privacy Policy

Last updated: October 2026

Silver Tree Solutions, LLC ("Silver Tree Solutions," "we," "us," or "our") is a North Carolina limited liability company. This Privacy Policy explains what information we collect when you visit https://silver-tree-solutions.com (the "Site") or buy the Program Stability Toolkit™, how we use it, and the choices you have.

Information We Collect

Information you give us through our contact form

When you use the contact form on our Site, we collect:

  • First name
  • Last name
  • Email address
  • The message you send us

Order information

Lemon Squeezy processes purchases of the Program Stability Toolkit™. Lemon Squeezy is our payment processor and merchant of record. That means Lemon Squeezy runs the checkout, takes payment, and handles sales tax and VAT.

  • We never see or store your full payment card details. Lemon Squeezy collects and processes them.
  • Lemon Squeezy may share order details with us, such as your name, email address, billing country, what you bought, the amount paid, and the order date. We use these details to fulfill your order, provide support, and keep business records.

Analytics and cookies

Our Site is hosted on Squarespace. Squarespace uses cookies and similar technologies to run the Site and to give us basic, mostly aggregated analytics. These can include pages visited, referring websites, general location (for example, country or region), browser and device type, and time spent on the Site. Squarespace may also set cookies needed for security and for the Site to work properly.

You can control or delete cookies in your browser settings. If you block some cookies, parts of the Site may not work as expected.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions and messages
  • Deliver your purchase and provide customer support, including replacement files and refund requests
  • Keep records of transactions for accounting, tax, and legal purposes
  • Understand how visitors use the Site so we can improve it
  • Protect the Site and our business from fraud, abuse, or security problems
  • Comply with legal obligations

We do not send marketing emails unless you have agreed to receive them.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own marketing.

Third-Party Service Providers

We use the following service providers. They process information for us or as independent parties under their own privacy policies:

We may also share information if the law requires it, to protect our legal rights, or as part of a business transfer such as a merger or sale of the company.

Data Retention

We keep personal information only as long as we reasonably need it for the purposes in this policy:

  • Contact form messages: kept as long as needed to respond and follow up, then deleted or archived after 2 years.
  • Order records: kept as long as required for tax, accounting, and legal purposes, typically 7 years.
  • Analytics data: kept according to Squarespace's standard retention settings.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you and get a copy of it
  • Ask us to correct information that is wrong
  • Ask us to delete your personal information
  • Object to or limit certain uses of your information

To make a request, email support@silver-tree-solutions.com. We may need to confirm your identity before we act on it. We will respond within a reasonable time and as the law requires. Some information, such as transaction records, may have to be kept for legal or tax reasons even after you ask us to delete it.

For information Lemon Squeezy holds as merchant of record, you can also contact Lemon Squeezy directly.

Security

We take reasonable steps to protect the information we handle, and we rely on established providers (Squarespace and Lemon Squeezy) for hosting and payments. No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Site and the Program Stability Toolkit™ are meant for business and professional use. They are not directed to children under 13, and we do not knowingly collect personal information from children.

International Visitors

We are based in the United States. If you visit the Site from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the "Last updated" date above.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Silver Tree Solutions, LLC Email: support@silver-tree-solutions.com Website: https://silver-tree-solutions.com Mailing address: 94 Bluegrass Ct, Angier, NC 27501